Call Quantum
866.923.2423
Speak with the Quantum Medical Supply team about products, order status, or the best next step for your situation.
Call supportShop directly online, or use insurance for eligible products at little or no cost.
Contact us
Reach Quantum Medical Supply.
At Quantum Medical Supply, we are committed to being accessible and responsive to your needs. Whether you are a new customer looking for information or an existing client with questions, we are here to help.
Reach out using the contact information below, or use the main Quantum contact form and the team will get back to you.
Email support
orders@quantummedicalsupply.com
Send product questions, order questions, or general support requests to the Quantum team.
Email QuantumMain fax
828.483.3363
Use the main fax line for general paperwork and account follow-up requested by the Quantum team.
Use main faxMedical records fax
561.282.1160
Use the medical records fax line when Quantum requests medical documentation for an order.
Use records faxWhat can Quantum help with?
Your inquiries, feedback, and requests are important to us. Quantum can help with product questions, order questions, documentation follow-up, and choosing the ordering path that fits your situation.
New customer questions
Reach out if you are comparing products, deciding between cash purchase and ordering through insurance, or need help understanding next steps.
Existing order questions
If you already placed an order, include your confirmation number when you contact Quantum so the team can review your order faster.
Documentation follow-up
Quantum can help identify what information may be needed before fulfillment, including benefit review, paperwork, or medical documentation when applicable.
Office and online contact
1818 S Australian Ave Ste 301, West Palm Beach, FL 33409
Coverage is not guaranteed. A prescription, supporting documentation, copay, coinsurance, or deductible may apply before an insurance-supported order is fulfilled.
